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General FAQs

What are the hours of the Westampton Township Emergency Services? The Fire Station is open Monday through Friday between the hours of 8:00am to 5:00pm. Please plan accordingly for office business.

Please call the fire station at 609-267-2041, ask for our Recruitment Coordinator, Greg Barna. You can also email him at gbarna@wtes.us.

The Westampton Township Emergency Services employees both full time employees, per diem employees and volunteers. At this time we are not currently hiring, check back often for future updates. There are opportunities for volunteers at this time, please click here.

The public is always welcome to visit our fire station. Remember, the firefighters are always ready to respond to an emergency. Are you part of a group? Go to our Community Education Programs section for more information and for scheduling a fire station tour. So when you see our firefighters, give us a wave. We are always happy to see you!

Your call to 911 goes to the Burlington County Central Communications Center in Westampton. The dispatcher will help you and ask you for some important information. What type of service do you need? (Fire, EMS or Police) What is your emergency? Name, address and phone number?

Motorists should pull their vehicles safely to the right when an emergency vehicle is approaching. It is not recommended to stop in the middle of a road or proceed through an intersection against the signals. Remember to safely pull to the right.

Our Annual Report gives an overview of our activities and achievements during the previous year.

The career staff work a 24 hour shift every third day. Typically 7:30am through 7:30am the following morning. Volunteers supplement our staff at various times during the day and night. Our daytime employees work between 7:30am and 7:30pm depending on the position.

The crews must eat meals while on shift at the station, they sometimes gather food to cook. At times firefighters all eat the same meal, as a group. The crews pay for their food out of their own pockets. So, after the equipment is checked and the station duties completed, one of the fire trucks will then make a quick trip to the grocery store to purchase the food for the shift. All crews must remain in service to respond to calls during this time.

Your pets should be a part of your emergency preparedness plans. Arrangements should be made well ahead of the actual need for evacuation.


Fire FAQs

To report a fire, remain calm and provide the dispatcher with the following:

  • Where the fire is located.
  • What is on fire.
  • Who is in danger or trapped.
  • How the fire began.
  • Give brief details about the fire. (ex: odor, smoke or flames)
  • There are a number of specialized roles that Firefighters undertake at the scene of a fire and firefighting is a very labor-intensive activity. It is necessary to have enough Firefighters on the scene of an incident. If you get behind because there are not enough Firefighters on the call, it is more difficult to extinguish the fire quickly.

    Yes, after assuring a safe evacuation! Carbon Monoxide is an odorless, tasteless, invisible gas. CO Detectors are very sensitive and designed to alert occupants prior to CO reaching deadly levels. If your detectors go off, call the Fire Department and evacuate the home. Be sure to notify the Fire Department if anyone in the home is experiencing flu-like symptoms. The Fire Department has specialized equipment to detect and measure amounts of CO in your home. Please DO NOT open doors and windows before the Fire Department arrives, because this makes it difficult to determine the cause of any CO that may be present. Never hesitate to call us.

    Firefighters ventilate (cut holes in a roof and break windows) to remove the elevated heat, smoke and toxic gases. This gives trapped residents a better chance to escape and improves conditions so that Firefighters can extinguish the fire.

    The process of chopping holes in walls is necessary to expose hidden fires inside the walls.

    Westampton Township Emergency Services has a mutual aid agreement that dispatches neighboring departments to assists us during times of high call volume. This allows a faster response to an emergency.

    The Officer assigns fire station duties to the crew for that day. Duties include cleaning and station maintenance, apparatus checks and maintenance. Firefighters also participate in community events and in-service training activities. The in-service training involves classroom instruction and hands-on training. Emergency incidents may interrupt assigned duties, such as emergency and non-emergency incidents, which includes but are not limited to residential, commercial, vehicle, trash fires, and false alarms.

    We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes keep our personnel safe when they go back to our apparatus to get more equipment and help protect the victim we are trying to stabilize. Over 25 firefighters are killed or injured each year while working at incidents on streets and highways.

    To report a vehicle accident, remain calm and provide the dispatcher with the following:
    1. The location of the accident scene
    2. The number of injuries at the accident scene
    3. How many vehicles are involved in the accident
    4. Report a brief description of the vehicles
    5. Report harmful hazards (gasoline leaks, chemical spills, and wires down)
    Witnesses should remain on the scene until the EMS unit and law enforcement arrives

    You should have a smoke alarm on each level of your home, outside all sleeping areas, and inside each sleeping area.

    In many instances auto accidents require firefighters to remove injured persons who are trapped. Firefighters also assess the scene for hazards, such as fuel leaks, disabled airbags, and auto batteries that may need disconnecting.

    Because firefighters can and do get there first, and time is critical in a medical emergency. All career firefighters and some volunteer firefighters are cross-trained as EMTs.


    EMS FAQs

    To report a Medical emergency, remain calm and provide the dispatcher with the following:

  • The location of the sick or injured person.
  • What the symptoms are of the injured or ill person.
  • Does the person have a known history of illnesses.
  • Does the person take medication.
  • EMT stands for Emergency Medical Technician.  To become an EMT you must attend an EMT course that includes classroom/online and practical skills training. EMTs take a written and practical exam that has been approved by the State of New Jersey Office of Emergency Medical Services. After certification, the EMT is continually updating their skills through additional training sessions.

    The standards that are set for starting the EMT class include a minimum age of sixteen, CPR certification at the professional rescuer level, and the ability to perform the duties with which emergency medical technicians come in contact.

    CPR – or Cardiopulmonary Resuscitation – is an emergency lifesaving procedure performed when the heart stops beating. Immediate CPR can double or triple chances of survival after cardiac arrest. We offer CPR classes for the Westampton Townshipo community, you can learn more on our Community Classes page.

    CPR is taught by certified instructors that work in conjunction with either the American Heart Association or the American Red Cross. Classes are offered at different skill levels. To find out about registering for a CPR course please visit our Training page.

    In order to minimize the impact on the Westampton Township budget, WTES will seek reimbursement from your insurance carrier on your behalf.

    No. Some calls are not immediately life threatening and therefore they do not require a lights and sirens response. Many patients are transported to the hospital without use of lights and sirens for the same reason. This practice greatly minimizes the risk for the patient, the WTES staff members and the public.

    Sure, we welcome these opportunities to showcase our staff and equipment to the taxpayers of Westampton Township.  For further information, or to schedule a WTES crew contact the WTES Office at 609-267-2041. Adequate notice is required to assure scheduling of crews.

    Spreading the word about EMS and promoting a presence within community is a responsibility and a priority for WTES. Look on these pages for information on wellness visits for seniors, outreach programs to schools and other public education activities.

    All patient care records are confidential and protected by privacy laws including the HIPAA act. WTES EMS has established a privacy and security policy to comply with these laws and to assure the integrity of your protected health information. All requests for copies of records must be made in writing and authorized by the patient or the patient’s legal guardian. Only under a few exceptions, such as complying with a subpoena, can medical information be released without the consent of the patient. For more information and to request a copy of your patient care record, please call the WTES office at 609-267-2041.

    WTES EMS crews are on-duty around the clock and can provide assistance at any time for this type of situation.  Simply dial 9-1-1 and explain to the emergency dispatcher the situation.  We will gladly send a WTES crew over to provide immediate help.

    F.A.Q

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    Westampton Emergency Services
    780 Woodlane Road
    Westampton, NJ 08060
    Emergency Dial 911
    Non-Emergency: 609-267-2041
    E-mail: cfarnsworth@wtes.us
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